Privacy policy

Who is responsible

Colour Your Love is operated by COMCOLORS PARTNERS (company registration 420 043 788), a company registered in France, 149 Avenue du Maine, 75014 Paris, France. Contact us at hello@colouryourlove.com or on +33 6 77 07 69 79.

We handle personal information in line with the Australian Privacy Principles (Privacy Act 1988) and, because we are a French company, the EU GDPR. Where both apply we follow the stronger protection.

Couples: what we collect and why

• Your account email and an optional display name, to log you in.
• Your quiz answers and colour scores, to build your profile and your couple profile.
• Couple membership and the consent you each give to share, which you can withdraw at any time.
• Your AI companion conversations, if you use it.
• Your wedding date, if you add it, to show your countdown.
• Purchase status from Stripe — we never see or store card numbers.
• An anonymous click id if you arrived through a celebrant's link, to credit their referral.
• Which celebrant you are connected to and what you chose to share with them, if you connect one.

Sharing with your celebrant

Your celebrant sees nothing about you unless you choose it in your account. You can share your name, wedding date and progress, and separately your two main colours. Each person decides for themselves, and when you stop, your celebrant stops seeing it straight away. Your quiz answers, your couple results and your AI companion conversations are never shared with a celebrant.

Celebrants: what we collect and why

• Your name, the business email and postal address you chose to publish, and your region, from the Commonwealth register of marriage celebrants published by the Attorney-General's Department. We do not buy lists.
• If you join the partner programme: the bank details you give us for your payouts (stored encrypted, used only to pay you), your payout history, and whether you agreed to show your name on your couple page.

Emails and letters to celebrants

Email: we rely on consent that can be inferred from conspicuous publication under the Spam Act 2003 (Schedule 2, clause 4): you published your business email on the register so that the public can contact you as a celebrant, and our message relates to your work as a celebrant. Every email identifies us and has a working unsubscribe link.

Post (APP 7): every letter says how to opt out. You can opt out of all direct marketing from us at any time, free of charge, by any of these: the /stop page, an email to hello@colouryourlove.com, or a letter to our postal address (149 Avenue du Maine, 75014 Paris, France). We act on it promptly and within 5 business days at most, and you can ask us where we got your details.

Who processes data for us

• Supabase — authentication and database.
• Vercel — website hosting.
• Stripe — payments.
• PostGrid — printing and posting letters in Australia.
• Resend — email (mailbox and transactional email).
• Calendly and Google Meet — booking and holding a Couple Debrief session.
• Dify — the AI companion and the AI model it calls: what you type to it and your colours.

Some of these providers process data outside Australia (in the EU, Switzerland, Canada or the United States). We take reasonable steps so that they protect it to a standard comparable to the APPs.

How long we keep it

• Couple accounts: until you delete your account, then a 30-day grace period before deletion.
• AI companion conversations: 90 days by default.
• Purchase and payout records: as long as French accounting law requires (10 years).
• Celebrant contact details: 24 months after our last contact, unless you join the programme.
• Opt-outs: kept indefinitely, so that we never contact you again.

Your rights and complaints

You can ask to access or correct your information, or to delete it, by emailing hello@colouryourlove.com. If you are not satisfied with our answer you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

What we never do

We never sell personal information, never share a couple's data with their celebrant without that person's choice, and never use your quiz or conversations for advertising.