Terms of use

1. Who we are

Colour Your Love is operated by COMCOLORS PARTNERS (company registration 420 043 788), a company registered in France, 149 Avenue du Maine, 75014 Paris, France. Contact us at hello@colouryourlove.com or on +33 6 77 07 69 79.

2. What Colour Your Love is — and is not

Colour Your Love helps engaged and married couples understand how each of you communicates, using the ComColors six-colour model. It is an educational and reflective tool. It is not therapy, counselling, psychological assessment, medical care or a crisis service, and we make no clinical claims about its results. If you or your relationship are in difficulty, please speak to a qualified professional. In an emergency call 000; Lifeline is on 13 11 14.

3. The Wedding Pass (A$79)

• One payment of A$79 (the total price; no GST is charged).
• It gives both partners 6 months of the AI couple companion and the full couple profile, from the day of purchase.
• It does not renew and you will never be charged again unless you choose to buy again.

4. The Couple Debrief (A$600)

• One payment of A$600 for a 90-minute guided session for the two of you with a certified ComColors coach, covering: your own colour profile, explained; your partner’s profile, and how it differs from yours; the dynamic of your couple: where you meet and where you rub; concrete advice for a happy life together. The Wedding Pass is included (A$79 value).
• You book your session through the booking link we send you. You can reschedule or cancel free of charge up to 48 hours before the session. With less notice, or if neither of you attends, the session may count as used; we will always try to find another time if something genuinely came up.
• 14-day satisfaction guarantee: if you both feel the session was not worth it, tell us within 14 days of the session and we refund the full price. No forms, no argument.
• The coach is not a therapist or counsellor and the session is not a clinical service.

5. Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. Nothing in these terms limits those rights.

6. Your account and fair use

Keep your login secure and use the service for yourselves. Don't misuse it, try to break it, or use it to harm anyone. We may suspend an account that is used in breach of these terms, and will tell you why.

7. Payments and refunds

Payments are processed by Stripe; we never see your card number. Apart from the Debrief guarantee and your consumer-law rights, purchases are not refundable once the Pass is active. To ask for a refund, email hello@colouryourlove.com.

8. Your celebrant

If your celebrant gave you our link, they may receive a referral fee from us when you buy. It is paid by us, never added to your price.

Your celebrant sees nothing about you unless you choose to share it from your account. Each partner decides separately and can stop at any time.

9. Changes and governing law

We may update these terms; changes never reduce what you have already paid for. These terms are governed by French law, without prejudice to the rights you have as a consumer under Australian law, including the Australian Consumer Law, and to the jurisdiction of Australian courts and tribunals for those rights.

10. Contact

Questions, complaints or refund requests: hello@colouryourlove.com. See also our privacy policy.